Orange Sierra Leone and Orange Money SL Limited have uncovered a case of financial fraud involving a group of agency contract workers, including Field Sales Agents (FSAs), who are suspected of manipulating customer credentials without consent.
The fraudulent activity was detected during a routine internal audit, thanks to the companies’ robust internal control systems. These systems, designed to safeguard customer assets and ensure full compliance, flagged irregular transactions that led to the identification of the fraudulent scheme.
As a responsible corporate entity, Orange Sierra Leone considers the protection of customer funds and data a top priority. The incident constitutes a serious breach of trust and ethics. As a result, all individuals implicated in the fraud have been referred to the Police Criminal Investigations Department (CID) for further investigation and action.
Alfie Barrie, the Public Relations Officer for both companies, emphasized: “This case highlights the strength of our anti-fraud mechanisms. Our controls worked exactly as designed detecting, escalating, and enabling immediate action. We maintain a strict zero-tolerance policy towards fraud and unethical behavior.”
Orange Sierra Leone and Orange Money SL Ltd are taking all necessary measures to reinforce preventive protocols and ensure such incidents do not occur again. Additional safeguards are being implemented to further protect Orange Money customers and partners.
The company reiterates its unwavering commitment to ethical conduct, transparency, and accountability. As a trusted partner in Sierra Leone’s digital transformation, Orange continues to invest in strong governance frameworks to ensure the highest levels of trust and safety for all its stakeholders.
